Faq

Orders

How can I track my order?

WE WILL SEND AN ORDER CONFIRMATION TEXT OR EMAIL TO YOU AFTER A SUCCESSFUL CHECKOUT. IN THAT MAIL, YOU WILL RECEIVE A LINK TO VIEW THE ORDER PAGE. YOU CAN TRACK THE PROGRESS OF YOUR ORDER ON THIS PAGE.

I need To change my order

WE WILL SEND AN ORDER CONFIRMATION TEXT OR EMAIL TO YOU AFTER A SUCCESSFUL CHECKOUT. IN THAT MAIL, YOU WILL RECEIVE A LINK TO VIEW THE ORDER PAGE. YOU CAN EDIT THE ORDER FOR UP TO TWO HOURS AFTER PLACING IT.

Can I cancel my order?

YES! WE WILL SEND AN ORDER CONFIRMATION TEXT OR EMAIL TO YOU AFTER A SUCCESSFUL CHECKOUT. IN THAT MAIL, YOU WILL RECEIVE A LINK TO VIEW THE ORDER PAGE. YOU CAN CANCEL THE ORDER FOR UP TO TWO HOURS AFTER PLACING IT.

Shipping

What are your shipping options?

We offer express, standard, and economy shipping. See our shipping options and speed for each region below. 

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United States

Economy: 5 to 8 Business Days

Standard: 2 to 4 Business Days

Express: 1 to 2 Business Days

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Canada

Economy: 6 to 10 Business Days

Express: 1 to 2 Business Days

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United Kingdom 

Standard: 6 to 12 Business Days

Where do you ship

We ship to every country we are allowed to. Please check your local import laws.

Do you offer FREE SHIPPING?

Yes! We offer free shipping on orders above the cart totals shown below.

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United States

Economy: Always Free

Standard: $225

Express: $300

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Canada

Economy: ALWAYS FREE

Express: CA$400

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United Kingdom 

Standard: £200

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International

Economy: $200

Returns

How do I start a return

TO START A RETURN, VISIT THIS LINK WITHIN 30 DAYS OF PLACING YOUR ORDER AND ENTER THE E-MAIL ADDRESS YOU PLACED THE ORDER WITH OR YOUR ORDER-ID. THEN FOLLOW THE PROMPTS TO COMPLETE YOUR RETURN.

what is your return policy

You can view our return policy in full here.

how do i get my refund?

WE WILL NOTIFY YOU ONCE WE’VE RECEIVED AND INSPECTED YOUR RETURN, AND LET YOU KNOW IF THE REFUND WAS APPROVED. IF APPROVED, YOU’LL BE AUTOMATICALLY REFUNDED ON YOUR ORIGINAL PAYMENT METHOD. PLEASE REMEMBER IT CAN TAKE SOME TIME FOR YOUR BANK OR CREDIT CARD COMPANY TO PROCESS AND POST THE REFUND TOO.